Cat Care Veterinary Clinic

4101 Davis Drive
Morrisville, NC 27560

(919)380-2737

www.catcarevetclinic.com


COVID19 Protocol Update

Dear Valued Clients and Patients,

Due to concerns about COVID19, Cat Care Veterinary Clinic is taking precautionary measures to keep our staff, clients and patients safe while continuing to provide essential patient care.  We are sorry for any inconvenience that this may cause you.

Beginning Monday, March 23rd we will no longer be allowing clients into the clinic except for extreme situations such as euthanasia.  When you arrive we will ask that you call us from your car when you arrive and one of our staff will go out to pick up your cat(s) from your car.  She will discuss what we will be doing and get verbal approval for the initial procedure(s).  We will call you with findings, updates, questions as needed.  When we are finished we will obtain payment over the phone and your cat will be returned to your car.

You must have your cat in a very secure carrier otherwise we will not be able to transport any cats back and forth between your car and our clinic.

If you are coming to pick up medications, food, etc. please call us from your car and we will get payment over the phone and bring what you need to your car.

Please let us know before coming if you have any respiratory symptoms, have been exposed to anyone that has been diagnosed with COVID19 or have traveled to a high risk area. If this is the case we ask that you have a family member or a friend that does not live with you bring your cat to the appointment and that you be available by phone.  If you cannot do that let us know and we will try to arrange a safe way to still see your cat.  

We have been taking extra measures to disinfect in order to keep our facility as safe as possible for our clients, patients and staff.  We sanitize at regular intervals daily.  Our staff is being diligent about handwashing, not touching their face and using hand sanitizer.  If any of our staff is sick with any respiratory illness they are not allowed to come to work.  

We will continue to monitor this quickly evolving situation and keep you informed as things might change.  Please be patient with us as we work out all the kinks with our new protocols.

We will all miss our personal interactions with you but we must all work together to minimize the potential effects of COVID19. 

Virtual hugs to everyone!

Please stay healthy and safe,

Dr. Tice and the Staff at Cat Care

Updated March 21, 2020